County Parks Alerts

◄ Back
June 29, 2020 3:26 PM

Campgrounds Operating at 50% Capacity

***UPDATE 7/23/20***
San Juan County Parks will be operating at 50% capacity through at least August 25, 2020. We do not have a date by which we will open at 100% capacity.

If you have a reservation for a CLOSED site that starts on or before August 25, your reservation will be cancelled and you will receive a full refund. You do not need to cancel your reservation online. Please be patient, it will take some time to process refunds.

If you have a reservation for a CLOSED sit that starts on or after August 26, your reservation will be held through your reservation dates in case we are able to open to 100% capacity during your stay. Our cancellation and refund policies during this 50% capacity phase are listed below.

Cancellation/refund policy during our 50% capacity phase.

• If you have a reservation for an OPEN site, and you need to cancel, our standard cancellation policy will apply: If you cancel 30 days or greater prior to the date of arrival, there is a 25% cancellation fee; 3-29 days prior to the date of arrival, there is a 50% cancellation fee; less than 72 hours in advance the reservation becomes non-refundable. The reservation fee of $9.00 is non-refundable. You can self-cancel reservations for open sites online.
• If you have a reservation for a CLOSED site, for dates during the 50% capacity phase, please know we cannot transfer your reservation to an open site due to our current policy, and limited staffing.
• If you have a reservation for a CLOSED site that starts on or after August 26, and you need to cancel now to make other plans, please contact us at parks@sanjuanco.com and include the details of your reservation in your email. We will refund your reservation in full.
• We will hold all reservations for CLOSED sites that starts on or after August 26, in case we are able to open all campgrounds at 100% capacity.
• If you are a Canadian citizen with a reservation for any site, and cannot use your reservation because it is for dates when the Canadian/US border is closed, please contact us at parks@sanjuanco.com, and you will be refunded in full.

Facebook Twitter Email